Pictured left, students attending the Deltic IAM Certificate in Administrative Management course, held in Dubai in June 2010, in association with IIR Middle East.

Certificate in Administrative Management

The IAM Certificate in Administrative Management is recognised as a Level 3 programme within the UK Government’s National Qualification Framework. It introduces students to reflection on their own practices, to contribute to improving performance in relation to systems and resources, and to understand the requirements of their role in supporting the management process.  It also develops skills in self- and time management, information retrieval and evaluation, written communication, and the use of standard office IT systems and software.

The course comprises three core units as follows, and completion of a Work Project Report.

1. Inside Organisations

       - Understanding your organisation

       - Managing the organisation

       - A systems view of the organisation 

2.    Working with People

       - Work, jobs and people 

       - Dealing with change 

       - Working in teams 

3.    Administrative Practice 

       - Managing information resources 

       - Technology in administration

       - Improving administrative practice

Entry criteria: Open access

Suitable for: Those already involved in, or with knowledge of, administration and wishing to gain recognition for their skills through embarking on a professional course of study.

Delivery options: Distance; In-house; Tailored Course

Recommended total study hours: 120 hours for full course

Suggested period of study: The Deltic Certificate Programme allows twelve weeks from commencement to completion. Individual circumstances may provide for a longer period if considered necessary.

Assessment method: Learning and Reflective Diary to complete as you study, plus a Work Project report of between 2000 and 3000 words.

Our fully Inclusive course fee includes IAM Registration, Study Guide, Course delivery, Tuition support, Assessment and Award:

The leaflet for this course - which includes the enrolment form - may be downloaded by clicking here.

Full details of the course content may be downloaded by clicking here.